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Meet Our Team
Steve Aldrich - MS, CRC, QRC
Steve Aldrich has been providing rehabilitation and case management services since 1982. His experience includes Disability Case Management, Minnesota Statutory Rehabilitation, Social Security Expert Witness Testimony, Long Term Disability Rehabiliation, No Fault Auto Rehabilitation, Wisconsin Rehabilitation Case Management, and Loss of Earnings Testimony for Wisconsin worker's compensation cases. Steve also provides Medical Case Management, Vocational Case Management, On-Site Job Analysis, Transferable Skills Analysis, Ergonomic Work Station Evaluations, Return to Work Coordination, Aptitude and Interest Testing, Labor Market Surveys, Vocational Testimony, Job Development and Placement, Employability and Retraining Assessments. Steve has also worked in the fields of geriatric care, mental health, and chemical dependency counseling.
Don Barrett - CDMS, QRC
Don Barrett has been providing rehabilitation services since 1987. This experience includes Disability Case Management, Statutory Rehabilitation, return to work assessments, on-site job analyses, vocational assessments, labor market surveys, and comprehensive job placement services. He is experienced in working with special populations, including psychological, chemically dependent, and culturally diverse. Don has proven skills in developing effective working relationships among parties of differing positions to bring about successful resolutions.
Tom Ferring - M.A., CRC, QRC
Tom Ferring has most recently worked with the Department of Labor and Industry at the Vocational Rehabilitation Unit as a QRC for the past 6 ½ years. He has over 35 years experience providing QRC service for injured workers. Mr. Ferring attended the University of Iowa and was awarded a Master’s degree in Rehabilitation Counseling.
Gwen Henricksen - RN, QRC, CCM, CDMS
Gwen Henricksen is an RN and has been working as a counselor in the industry since 1981. Her major casework includes the areas of southern, southeastern, and southwestern Minnesota. She has extensive knowledge and experience with occupational injuries and illnesses and has pursued continuing educational opportunities in return to work coordination and development, on-site job analysis and ergonomics. She is a Field Nurse as well as COP Nurse for the U.S. Department of Labor.
Debra Michels - RN, QRC, CDMS
Debra Michels is an RN and has been providing statutory rehabilitation and disability case management services to the industrially injured since 1984. She has developed strong relationships with healthcare providers and employers throughout southern, southwestern and southeastern Minnesota. Ms. Michels excels in effective problem solving, skillful case management of medically complex cases, as well as facilitating timely, successful, return to work or reemployment.
Lisa Vertelney - MA, Vocational Specialist, QRC Intern
Lisa Vertelney has been providing services to the rehabilitation field for over 20 years, specializing in vocational testing, wide ranging job search assistance, career and educational guidance, medical management, and extensive work with long-term disability clientele. Lisa has a very creative and successful approach to identifying alternate employment for people and she has experience with very diverse groups of individuals of all ages and educational backgrounds. Services include: Vocational Testing, career counseling, Labor Market Surveys, Transferable Skills Analysis, job seeking skills training, resume and cover letter writing, educational research and recommendations, job placement, job analysis, and medical management.
Lisa will obtain her CDMS certification soon and is currently accepting referrals for Statutory Rehabilitation in pursuit of her QRC registration.